SpecGravity has the best tech support we’ve seen. They gave me my first weekend without a call from a store in a long time.
SpecGravity was founded in 2014 by three Crumbs Bake Shop (NASDAQ: CRMB) executives. When new stores were being built, the company would send IT, construction, and an operations specialist. The objective was to turn over a fully functional store to the store training team, so they could begin training and selling product immediately. From New York to LA, Chicago to Houston, and everywhere in between, the team would travel city to city and turn over these stores. When the company went under in 2014, the founders identified a core failure and contribution to the company closure being the labor burden and overall amount spent on overhead when opening and supporting stores. The business model became clear; help businesses open and operate at the most efficient capacity possible while leveraging the most competitive cost model on the market. 8 years and hundreds of projects later, it’s safe to say the model works