We live and bleed your locations, making sure they’re always up and operational, but what about the Home Office? HQ? What about your team? From Accounting to District Managers and Area Leads, we have you covered. We focus on keeping all the technology for your entire Brand running, 24 x 7.
SpecGravity offers IT support (remote and onsite) for all Brand technology. Our support for the Home Office works the same way our support for Brand locations works; unlimited support (call once, call 100 times) for one flat rate per machine, per month, 24 x 7 x 365. Our support Technicians are all US based, with support locations in NY, NJ, and PA, and can be contacted via call, text, chat, or email. Our program can be setup independently, for organizations without an IT department, or, we can integrate easily with any existing IT department.
IT issues are a part of day to day business. While we have a strong reactive response model with rapid surge support, our clients see real value in our proactive model. We constantly monitor for issues and catch problems before your staff even notices an issue. Eliminate downtime and maximize productivity; That’s our value prop.