Specific Gravity Group, Inc. SMS Terms & Conditions
Last updated: October 28, 2025
1. Overview
By opting in to receive SMS messages from Specific Gravity Group, Inc. (SpecGravity), you agree to these Terms & Conditions. Our SMS program delivers updates, alerts, and information related to your services, installations, account, and occasional marketing communications.
Messages may include:
- Service updates and appointment notifications
- Support ticket acknowledgments and status updates
- Account or billing reminders
- System alerts or outage notices
- Special offers, promotions, or company announcements
- Participation in the SMS program is voluntary.
2. Message Frequency
Message frequency varies based on your interaction with SpecGravity but typically ranges from 1–5 messages per week.
You may receive more messages during active support cases, installations, or project deployments.
3. Message & Data Rates
Message and data rates may apply to each text message sent or received, in accordance with your mobile service plan.
SpecGravity is not responsible for any charges from your mobile carrier.
4. Opt-Out Instructions
You can cancel SMS messages at any time:
Reply STOP to any message to unsubscribe.
You will receive one final confirmation text verifying your opt-out.
After opting out, you will no longer receive SMS communications unless you opt back in.
5. Help Information
For assistance with our SMS program:
Reply HELP to any SpecGravity text message, or
Contact us directly at:
📧 support@specgravity.com
☎️ (844) 700-4728
6. Privacy
Your privacy is important to us. Please review our full Privacy Policy for details on how we collect, use, and protect your information.
🔗 View Privacy Policy
7. Supported Carriers
SpecGravity’s messages are supported by most major U.S. carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, and others.
Carriers are not liable for delayed or undelivered messages.
8. Changes to Terms
SpecGravity may update these SMS Terms & Conditions at any time. Updated versions will be posted at this URL, and continued participation in the SMS program signifies your acceptance of any changes.